My flight from Doha to Colombo was a night flight, 5 hours long which followed the first sector from Athens to Doha. So, I chose to fly Business Class – and I always do in such cases – as I can’t resist to a gourmet dinner up in the air as well as a seat-bed at 40,000 feet! The AIRBUS A320/321 is one of my favorite airplanes; maybe because I haven’t been flying on it as a flight attendant and I surely consider it as the masterpiece of commercial airlines!
Sri Lanka is an amazingly hospitable country. The locals love their homeland and want to convey this feeling to any visitor through their excellent customer services. To be honest, this was clear to me even from the first Welcome Aboard during boarding in Doha. I do have 13 years aviation hands-on experience and I can reassure you; the flight attendants’ smile was absolutely real.
THE FIRST WELCOME
The truth is, that you never have a second chance to first impressions and Sri Lankan Airlines really had a great success on that! The flight attendants did not only warmly welcomed me but were also neat, with beautiful hair and excellent uniforms – like a piece of art – wearing wonderful, traditional Sri Lankan Sarees.
I chose s single seat next to the window for an obvious reason. Maximum Privacy is the key and my choice was overall correct. During the night, the seat transformed into a comfortable bed with a cozy fluffy pillow and a suitable to size blanket –not a child blanket of 1,20m (which is the usual option in airlines).
Right next to my bed there I had my personal “bedside – table” which is extremely convenient especially for me that I usually curry so much stuff in my handbag (crèmes, earphones, sleeping masks, socks, chargers, tablet etc.)
Sri Lankan Airlines offers a useful amenity kit as well, with a sleeping mask, socks and mini products. You got me; I honoured them all!
THE ENTERTAINMENT SYSTEM
I always travel with my own tablet with me, as a Netflix fan. However, I enjoy checking what’s on board. So, I spent some time exploring the in-flight entertainment system, so I can have an opinion over here. There was a wide variety of movies and series, both from new or classic productions, lots of music choices as well as interesting documentaries. You can also use their usb outlets for charging your device which is a huge neccessity, especially during long hauls.
But I shouldn’t forget the most important: WiFi Onboard!
The menu was fantastic and full of traditional Sri Lankan and Asian meals. I chose Vegetarian, a Thai style Vegetable Curry which was a perfect match with my glass of wine. This was a good intro to all the upcoming curries I tasted throughout the week in Sri Lanka.
The one thing that I fell in love with though, was the traditional dessert Bibikkan. It was like a cake made out of coconut and flour and you really need to taste it if you ever travel to Sri Lanka!
The customer service was really high-level, the crew was there for all my little requests –although I don’t usually keep the flight attendants busy as I am one too and I deeply know those midnight duties.
Finally, despite the fact that it was a night flight and all the passengers were actually sleeping, I experienced a very premium service. I recognize this as an advantage of the Sri Lankan Airlines; having people in your team that truly love what they are doing is the most valuable thing for a business! Well Done!
SEE YOU NEXT TIME SRI LANKAN AIRLINES!
Το TBC Asia was organised by Cinnamon Hotels in collaboration with Sri Lankan Airlines. All opinions are mine, as always. Because, if it’s not right for Maryhop, it doesn’t make the edit ENJOY!
Translation: Adriana Argyropoulou
Maria Kalymnou
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